Cookie Policy

What Are Cookies?

Cookies are small data files stored on your computer, phone or other device when you visit a website.

They help websites operate securely, remember visitor preferences and understand how people interact with website content.

Some cookies are necessary for the website to function. Other cookies, including analytics and marketing cookies, are optional and are only activated according to your cookie preferences.

How We Use Cookies

RAYLAV may use cookies to:

• Maintain secure website sessions
• Protect forms and website functionality
• Remember language and visitor preferences
• Maintain live-chat continuity
• Understand how visitors arrive at and use the website
• Measure website performance
• Support advertising or marketing tools where enabled

Not every cookie listed below is necessarily active during every visit. Cookies may depend on the website features used and the preferences selected by the visitor.

Cookie Categories

Keep the existing Odoo table, but use these revised descriptions:

Session & Security - Essential

Used to maintain secure website sessions, protect information and support essential functions such as forms, account access and file uploads where available.

Example: session_id

Essential cookies cannot be disabled through the cookie banner because the website may not function correctly without them. 

Preferences - Essential

Used to remember website preferences such as language or regional settings.

Example: frontend_lang

The website may continue to function without some preference information, but the visitor experience may be less consistent.

Interaction History - Optional

Used to maintain live-chat continuity and understand how visitors arrived at or interacted with the website.

Examples:

im_livechat_previous_operator
utm_campaign
utm_source
utm_medium

These cookies remain optional and the website will continue to function if they are rejected.

Advertising & Marketing - Optional

Used only where advertising or marketing services have been activated. These cookies may measure campaign performance or help provide more relevant advertising.

Examples:

__gads
__gac

Advertising and marketing cookies remain blocked until optional cookies are accepted.

Analytics - Optional

Used to understand how visitors interact with the website, including page visits, traffic sources and website performance.

Examples:

_ga
_gat
_gid
_gac_*

Analytics cookies remain blocked until optional cookies are accepted.

Managing Your Cookie Preferences

When you first visit the website, the cookie banner allows you to accept all cookies or continue with essential cookies only.

RAYLAV uses Odoo’s cookie-consent system to block optional third-party tracking services until consent is provided.

You may review your choice using the Manage Cookie Preferences button. You may also delete stored cookies through your browser settings.

Rejecting optional cookies will not prevent access to the main website, although certain embedded services or optional features may be unavailable.

Third-Party Services

Some website features may be provided by third parties, including analytics, maps, videos, social-media platforms or external communication tools.

These services may set their own cookies after optional cookies have been accepted. Their processing is also governed by their respective privacy and cookie policies.

Where personal data is transferred outside Kenya, RAYLAV will apply the safeguards required under Kenyan data-protection law.

Cookie Duration

Some cookies remain only for the duration of the browser session. Others may remain for a defined period or until they are deleted.

Cookie duration depends on the cookie’s purpose and the provider that sets it. Details for any additional custom cookies should be added to this policy when those cookies are introduced.

Changes to This Cookie Policy

We may update this Cookie Policy when website features, cookies, service providers or legal requirements change.

The latest version will always be published on this page with the updated effective date.

Contact Us

Questions about our use of cookies may be directed to:

RAYLAV Property Management Ltd

Lumumba Drive, Kasarani

Nairobi, Kenya

Email: info@raylav.com

Phone: +254 143 778 972

Links: Privacy Policy · Terms & Conditions